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Cowboys Install Fake Hot Water Cylinder

Two elderly ladies were just asking for the removal of their hot water tank and replacing it with a tankless hot water heater when a father and son team abused the trust of their customer by conning them into putting in a fake water heater.

Michael Lucosh, 66 and his son who also goes by the name of Michael, 27 was hired to install a tankless water heater. But instead, they gave their poor victims a fake hot water cylinder. Adding insult to injury, the younger Lucosh stole checks and a debit card from their victim’s purse. Meanwhile, his father was responsible for forging the signatures and then cashing the checks, as well.

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Source Article

They have been the ones to install the original hot water tank and had broken that trust from their customer by doing this senseless act.  Aside from stealing, the fake water heater was not installed properly and could become a fire hazard.  Fortunately, they have been caught by the police and are now facing charges.

How to Pick the Best Water Heater Installer Company

When picking the best installer for your needs, there are several things to look for so that you will be given the best service. One of these qualities is Professionalism.  The installer should be reliable, professional and should take his job seriously otherwise, what you will receive is a below-average service.

They should be able to reassure their clients that they can get things done the soonest possible time. And, at the same time, they should be able to provide excellent service from the start of the job up to the finish line.

Another quality that one should look for is expertise.  Even if you are not an expert on water heating installation, you will be able to know whether a technician really knows what he is talking about and then follow it through with exceptional work. This should also not just be about installing or replacing a water heater but also, they should be able to point out which part is having issues and then how to address it.

Experience is also a factor.  Hiring a company that has long-standing reputation of excellent service should also be considered.  You must first check the background of the company the technician has worked for whether they have great reviews and has been recommended by a number of people.

The experience should not be just based on the company but this should also include the experience of the technician.  They should have several references and come highly recommended too.

Another thing to take into consideration is efficiency.  The job should not stretch for a long time and if you have any concerns or questions, they should be able to provide you with a clear answer.  Jobs should be accomplished within the promised time.

Most importantly, without this, none of the aforementioned qualities is useful.  There should be trust. Trust with the company and trust with the installer.  You have to make background checks with regards to the legitimacy of the company and that they should have the proper permits and licenses.

Aside from potential clients doing background checks with the company, the company itself should conduct a thorough background check with their installers.  They should check that the references that they have provided are legitimate and that the job that they have rendered is up to the highest standards.  Not only will the investigation focus on skills, this will also include that their staff have a clear record especially since they will be working inside the homes of families.

Warning Signs

There should be warning signs that you should not ignore when you are hiring someone to do a job for you.  Some of them are as follows:

  • Too good to be true – When what goes through your mind is to question whether an offer is too good to be true, most likely it is not. Reputable companies may not be the cheapest but sometimes the cheapest ones aren’t always the best ones.  As they say, you get what you paid for. If an installer is offering you their services at a very low estimate compared to the average, this should raise the red flag.  Are they going to provide you with sub-par materials? Do their installers actually have the skills and the experience? Do you really think that they are there to provide you with an honest service?
  • Trust your emotions and Gut instinct – If you feel that there is something wrong in the picture, trust your instincts and explore further. It is always better to be over prepared, over informed than none at all.  If you don’t find anything wrong then at least take comfort in the fact that you have all your boxes ticked.
  • Time-pressure – If a company or technician rushes you to make hasty decisions then there is a high possibility that you will go the wrong way. Decision-making should not be done in a flash; you have to weigh your options, check further and listen to your gut before signing the dotted line.
  • When they won’t take “No” for an answer – A good service provider should be able to listen and understand the client’s needs and concerns, if they don’t have this then they are in the wrong field of business. As a client, if your service provider does not listen to you, then they may not be the one for you.  They should have an open mind to understand your concerns and be able to address it accordingly.

Hot Water Cylinder New Zealand has done numerous installations across the country already and because of this experience, we have developed a high level of competency that our competitors are finding it difficult in offering the same quality of service.  To keep their reputation glowing, we make sure that our team are licensed and can take care of our client’s needs from beginning to end.  We employ our own staff therefore we do not need to subcontract with others.  Thus we can reassure our customers that they can put their trust in us.

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Why Hot Water Cylinder Failures Are Increasing

In an article published on Christchurch City Council, there are rising incidents of hot water cylinder failures. The report says that Christchurch’s water supply has been temporarily chlorinated, which led to the failures.

The Christchurch City Council is looking into this problem and they have determined the reasons for the breakdown of hot water cylinders.

Hot Water Cylinders Failing

Historically, Christchurch has been dealing with issues concerning hot water cylinder failure. Some parts of the city, such as Cashmere, have been affected more than others.

Authorities from the Christchurch City Council are hard at work trying to determine the scale and potential causes for the increase in hot water cylinder failures in the past several months.

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Potential Causes for the Failures

Multiple factors may cause hot water cylinder leaking, which then requires for it to be replaced. These include: the type of cylinder, the age of the cylinder, the chemical composition of the water, whether or not there is debris in the cylinder, and the quality and thickness of the copper used in the hot water cylinder,

The City Council has been working closely with manufacturers. They have now uncovered that majority of the hot water cylinders that are breaking down are those older, low pressure, copper cylinders.

How Water Chlorination Affects Hot Water Cylinders

Some parts of New Zealand that have chlorinated water are not experiencing significant numbers of hot water cylinder failures. The reason for this is the chemical composition of water supplies around the country varies from place to place.

Auckland and Wellington use surface water or water from rivers and streams. This creates a protective film when it comes into contact with copper plumbing. Christchurch uses groundwater from aquifers.

Meanwhile, pitting corrosion that leads to pinhole failure usually happens in some bore water or underground supplies.

Hastings and Napier, for example, have bore water supplies. They have also experienced an increase in hot water cylinder failures following the chlorination of their water networks. In the Napier and Hastings area, the number of failing cylinders has decreased over the year after water chlorination was done.

Here’s What the Christchurch City Council Says

The Christchurch City Council has given this advice to people who needed to repair or replace their hot water cylinder:

“We understand that having to replace your hot water cylinder is a costly exercise and we also acknowledge that there has been an increase of hot water cylinders failing since the introduction of chlorine.

“It’s important to remember there are multiple factors as to why pitting occurs in hot water cylinders. These include: chemical makeup of the water, age of the cylinder, type of cylinder used, debris in the cylinder, and the quality and thickness of copper used. Because of this, the Council is not compensating property owners.

“We are continuing to monitor the situation and work with manufacturers and suppliers to gain further understanding. Work is also progressing on our well head remediation programme to reduce the chlorine levels in our water.”

Do You Need to Replace Your Hot Water Cylinder?

Certain cylinders are sold in areas where pitting corrosion is prevalent. If you need to replace your hot water cylinder, contact Hot Water Cylinders NZ to get the best choices for your area. Options may include stainless steel or enamel-lined steel cylinders.

Does Chlorine Affect Gas Systems or Pipes?

This is one of the more common questions that residents ask. Does the chlorine that is reacting with copper in hot water cylinders also impact gas systems or pipes?

So far, there has been no increased number of failures in copper heat exchangers in copper water pipes, gas continuous flow units, or other fittings.

Conclusion

The Christchurch City Council states, “We agree that the presence of chlorine in the water, along with the other factors, such as temperature, details of installation, and water chemistry, has contributed to the observed pitting corrosion. We similarly agree that pitting corrosion of hot water cylinders is likely to become more frequently observed.  Whether or not this extends to other copper plumbing fittings is yet to be determined.”

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How Much to Replace a Hot Water Cylinder?

Introduction

Most homeowners have a hot water cylinder installed to take care of their hot water needs. As a whole, hot water cylinders will last for a long, long time. You will need to replace them if they leak or if you wish to upgrade to a bigger, better hot water cylinder capacity.

Replacing your hot water cylinder is fairly simple for a professional who has undergone training to do just that. However, if you’re looking to do it yourself, then beware because even though the task seems simple enough, it can become quite a nightmare fast.

If you’re looking for hot water cylinders, then HotWaterCylinders.NZ is the right place for you to go.

Hot Water Cylinder Leaking

Is your hot water cylinder leaking? The first thing to do is to locate your water meter and then turn the gate valve clockwise to isolate the leak. If you’re looking for your water meter, it is usually placed at the front section of your property – in your footpath, your shared driveway, or your garden.

What to Do?

The next step is to locate your switch board or power and look for the switch called “water heater,” “hot water,” or “cylinder.” Then, the next step is to simply switch it to the OFF direction.  This will ensure that the hot water cylinder does not run empty and burn the element out while you’re waiting for the plumber.

The important thing is don’t jump to conclusions. Ask your plumber to check your hot water cylinder. If he tells you to buy a new hot water cylinder, get a second opinion. There are instances when the analysis might be wrong, which eventually costs you thousands when you could have had a simple fixing done. Be sure to get another plumber’s opinion and see how things go.

Why Is My Hot Water Cylinder Leaking?

There are many reasons why your hot water cylinder might be leaking. You need to ask for expert opinion to isolate the case and provide measures to fix the problem. There are many reasons why your hot water cylinder is leaking.

These faults can apply:

  • Lose connections
  • Faulty element washer
  • Faulty valve
  • Excessive pressure
  • Cracked tank (caused by over pressure, over heating or old age)

What Happens Now?

At HotWaterCylinders.NZ, we help you solve your problem in the fastest and most cost efficient way possible. We apply an extremely effective elimination process to discover the fault and provide you with the best recommendation instantly. This assessment will be done at your premises free of charge.

We deliver the best products and services at the most affordable pricing range in the market. You will surely find excellent materials and experts in the field when you choose HotWaterCylinders.NZ. We offer the safest and most reliable professionals and materials in hot water cylinder installation and other products and services. Finding a hot water cylinder that fits is crucial.

Why Hire Hot Water Cylinder Specialists

HotWaterCylinders.NZ has installed thousands of hot water cylinders aross New Zealand in the past several years. We have developed systems that have lowered our labor and materials significantly. This enables us to beat the competition as they are unable to compete with our offering with the same level of quality and compliant installation. We make educated decisions every single time. We don’t make mistakes – that’s how you save a bundle when you choose us.

We employ our own staff – we don’t subcontract any of our work to outside staff, unlike so many of the other companies who offer hot water cylinder services. We have on staff certified plumbers and gasfitters who hold electrical licenses. This allows us to provide you professional services from start to finish. We offer our own fixed warranty so you will be able to avail of our warranty without having to seek out who caused the damage when using outside tradesmen. We take full responsibility for our installations.

Master Plumbers Guarantee 

We are insured and warrantied. We offer a $10 million public liability and are registered Master Plumbers and Gasfitters, giving you peace of mind.  We have been installing hot water cylinders for years and we intend to stick around for the duration of your warranty. On request we are happy to provide testimonials from your area to reinforce your trust with the satisfaction of our existing client base. Hot Water Cylinders is who we are and what we do every day!

What if I Need a New Hot Water Cylinder?

If our specialist determines that your Hot water cylinder can no longer be utilized you have several options available:

  • Replace your existing hot water cylinder “like for like” maintaining your existing pressure and layout.
  • If your existing hot water cylinder is main pressure you have the option to upgrade to a solar/heat pump ready mains pressure hot water cylinder for only $300 more than the “like for like” option.
  • If your existing hot water cylinder is low pressure you have all the above options available or replacing your low pressure cylinder “like for like” option.

Repair vs. Replace

Your decision on whether to repair or replace a malfunctioning water heater should start with its age. A traditional tank-type water heater lasts for 8-12 years. An anode rod inside your hot water tank helps protect the water heater’s interior lining by attracting corrosive particles through electrolysis.

Over the years, the rod corrodes and is unable to perform its job. At that point, corrosion inside the tanks begins, which marks the end of your unit’s life. Signs of this include discolored or rust-colored water and a metallic odor or taste.

Tankless water heaters may last up to 20 years. However, they cost 2-3 times more than regular ones.  Tank leaks most often signal that a unit needs to be replaced, especially if it is more than 6-8 years old.

Different Types of Hot Water Cylinder

Here are a few different types of hot water cylinder that you can choose from:

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Upgrade to A Mains Pressure Rheem

$2190.00 (incl. GST)

Manufacturer: Rheem

Product Code: MPU2300

INCLUDED IS:

  • 1 x 180lt Rheem Mains Pressure hot water cylinder (7 year warranty)
  • RMC mains pressure valves pack.

Ask about our special for a cylinder wrap.

Reuse existing drain and strapping.

*** Available in Auckland and Waikato only ***

Special deal is for upgrading your existing low pressure how water cylinder to a new Rheem 180L Hot water cylinder.

The Cylinder included in this package is for a Rheem 1711 mm x 488 mm. Please confirm your size before placing the order.

Extra repair work or modifications may incur additional cost, this will be confirmed onsite before begin. You will not be charged a callout.

To speak to a technician requesting to confirm the above cost please call our free-phone number today – 0800 429 546 or use our installation calculator.

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INSTALL INCLUDED!! STAINLESS STEEL!!

$1,700.00 (incl. GST)  NOT LONGER AVAILABLE

Manufacturer: HJ Cooper

Product Code: stain180sh

180L STAINLESS STEEL CYLINDER WITH 10 YEARS WARRANTY INSTALLED FOR $1,700.00 including GST

Includes a 180 L HJ Coopers mains pressure, solar ready and heat pump ready hot water cylinder, all labour and materials included around the install of the cylinder (only available in Auckland)

In some cases conditions will apply but you will be advised before we proceed with any work. Price only applies on payment in advance please contact us for more details. As this is a “like for like” deal you can upgrade your old valves for an additional $525.00.

This special is for a “LIKE FOR LIKE” replacement, you must already have a mains pressure. Cylinder must be installed in same position.

For deals to upgrade to Mains Pressure please >> CLICK HERE <<

INCLUDED IS:

1 x 180lt Stainless Steel Mains Pressure hot water cylinders (10 year warranty)

All Plumbing and Electrical work (unless your current wiring / switch is not compliant)

All involved materials within the scope quoted

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FROM LOW TO MAINS STAINLESS STEEL

$2,449.00 (incl. GST)

Manufacturer: Rinnai

Product Code: UPGIMQO76

DOWNLOAD PRODUCT GUIDE:
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***THIS STAINLESS STEEL DEAL INCLUDES EVERYTHING*** LIMITED TIME ONLY!

10 YEARS WARRANTY AND HEATPUMP/SOLAR READY

Upgrade to a new Rinnai stainless steel mains pressure hot water cylinder!

Replace your worn out leaky low pressure hot water cylinder to stainless.

INCLUDED IS:

  • 1 x 180lt Rinnai Mains Pressure hot water cylinder (10 year warranty)
  • Heat pump and solar heating ready
  • Mains pressure Valves
  • Tempering valve
  • Limiting valve
  • Cold feed expansion valve
  • Seismic restraints

*** Available in Auckland only *** LIMITED AMOUNT!

Special deal is for upgrading your existing low pressure hot water cylinder to a new Rinnai 180L Stainless steel Hot water cylinder.

Extra repair work or modifications may incur additional cost, this will be confirmed onsite before begin. You will not be charged a callout.

To speak to a technician requesting to confirm the above cost please call our free-phone number today – 0800 429 546 or use our installation calculator.

Special available in Auckland only, please refer to our terms and conditions for more details

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HOME SHOW SPECIAL – FREELOADER DEAD? STELLAR AHEAD!!

$4,250.00 (incl. GST)

Manufacturer: Rheem

Product Code: FREZWCHY54

SPECIAL VULCAN FREELOADER REPLACMENT

THIS IS AN INSTALLATION SPECIAL WHICH INCLUDES THE RHEEM PRODUCT BELOW. 

REPLACE YOUR EXISTING LEAKING VULCAN FREELOADER WITH A BRAND NEW RHEEM STELLAR AS FOLLOWS.

Included is:

  • 1 x 160lt Rheem Stellar efficiency Mains Pressure hot water cylinders (MADE IN NZ)
  • MOST EFFICIENT DOMESTIC HOT WATER CYLINDER IN NEW ZEALAND
  • All plumbing, electrical work and involved materials
  • All mains pressure valves as required
  • All external work and adjustments including new drain
  • All gas fitting work and certification

Rheem 160L Stellar Mains Pressure Gas Hot Water Cylinder

1900mm high x 485mm wide x 558mm deep

10 year warranty on the storage cylinder and SuperFlue
5 year labour warranty on the cylinder and SuperFlue

FREE CALL 0800 429 546

*Installation available for Auckland areas only. This deal is based on your current install meeting the buidling code, any alterations to bring it up to standard will be charged for.

Rheem 160L Stellar Mains Pressure Gas Hot Water Cylinder

10 year warranty on the storage cylinder and SuperFlue
5 year labour warranty on the cylinder and SuperFlue
12 month warranty on labour and parts
5 star energy rating
Reheats 200 litres per hour
Innovative styling blends with the external home environment
Stellar SuperFlue increases both efficiency and performance
Vitreous enamel lining protects the cylinder from the variety of water qualities found around New Zealand

The Rheem Stellar is the most efficient domestic gas water heater available in New Zealand. With high flow rate capabilities it’s ideal for homes with more than one bathroom and moderate to high hot water use. It’s ideal for massage showers or filling baths and with no electrical conections necessary continues working even if the power goes off. Stylish in design, this energy efficient water heater also carries a 10 year Rheem *Warranty.

Why Compare Prices?

If you’re looking to have your hot water cylinder installed, repaired, or replaced, then you’ve come to the right place. At HotWaterCylinders.NZ, we provide the best products and services. Choose from a vast array of products and services and compare prices to get the best deal.

Comparing prices lets you find the best products and services as lesser cost. This means you get excellent services and products at a very affordable price scheme. Find your best choice from a myriad of products and services designed to cater to your every need.

Conclusion

Your requirements may vary but rest assured that our master plumbers and certified electricians can give you what you need. Whether you’re seeking to repair or replace your hot water cylinder, we’re here to help. Call us today and get a free quote.